Course Description
This course is a general awareness course designed to give staff an overall understanding of the issues facing Service Users with Dementia

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Course start from £300 plus VAT for half day training
(maximum 16 candidates)

An additional charge of £15.00 + VAT per learner (correct at time of going to press) is also made for certification for OCN accredited training

There are various options for this course. Candidates can choose to take this course as an OCN Accredited Level 2 or level 3 course, an unaccredited course or an OCN accredited train the trainer course.

Who Should Attend
All staff working with Service Users who have Dementia

Assessment & Award
This course assessment is a short exercise aimed at ensuring staff have gained the necessary knowledge. On successful completion candidates will be awarded the appropriate certificate

3 hours (Half Day) or 6 hours (Full Day) excluding breaks

This course costs £500 plus VAT (Total Cost £600) for a full days training & £300 plus VAT (Total Cost £360) for half day training – these costings are based on a maximum of 16 candidates (This includes exams, in house certificates and all associated costs)

For OCN Accreditation please add an extra £15 for certification.

This course could be run at our Training Centre in Rainham, Kent but is typically run at client locations throughout the UK


  • The Journey a reading
  • The Airport – practical exercise
  • What is Dementia?
  • Types of Dementia
  • Causes and risk factors
  • Aggressive behaviour
  • Hallucinations and delusions
  • Memory loss
  • Incontinence
  • Walking about or Wandering
  • Exercise
  • Repetitive questioning and behaviour
  • Perseveration
  • Trailing and checking
  • Shouting and screaming
  • Emotional Lability
  • Lack of inhibition
  • Pacing
  • Fidgeting
  • Hiding and losing
  • Suspicion
  • Relating to Service Users – Methods and ideas

NB: Please note that this course uses a comprehensive DVD to illustrate the various types of signs and effects of Dementia in adults of varying ages


By the end of the course learners will have:

  • Gained an understanding of what Dementia means to the sufferer and the carer
  • Gained an understanding of the specific difficulties that can arise from Dementia
  • Explored some of the coping strategies for carers when caring for someone suffering from Dementia
  • Gained an understanding of the long term complications that can arise as a result of suffering with Dementia
  • Gained an appreciation of how healthy living and lifestyle will impact on the sufferer and the resultant management of Dementia